Wok support

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If you have any questions about our products, need tips on maintenance and seasoning, or have questions about your order, please reach out to us.

Customer support

Craft Wok customer support email

Business inquiries only

Craft Wok business email

Before writing, you may find the answer in our seasoning guide or care and maintenance guide.

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Company details

Worldwide
Red Cat Limited Company
1 Radisson Plaza, Ste #800
New Rochelle, NY 10801
United States

UK/EU
Optima Brave Limited
71-75 Shelton Street
Covent Garden, London
England, WC2H 9JQ